Reviews of Our Milwaukee HVAC Company

Donovan & Jorgenson, Inc. has been helping clients across Southeastern Wisconsin with everything from emergency repair to routine maintenance of virtually all types of HVAC equipment. Check out our reviews or leave one of your own!

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I had to work up until the technician was ready to come to my house. As I asked, they called me 10 minutes before they arrived so I could drive to my house from work. They arrived on time, and the technician I had was friendly and kind. He said hello to my dog and then talked about his own dog for a few minutes. He then started work on my furnace, and it was finished in less than 30 minutes, and he explained the problem clearly. I couldn't have asked for better service or better quality work from an HVAC company. I will recommend Donovan and Jorgenson to my friends in southeastern Wisconsin. They also have a great web page, very informative.

- Reed, Waukesha

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Tech came out on time and diagnosed problem promptly. came back next business day to climb in attic, and corrected problem, noted to us that our unit was well past its life expectancy. we decided to replace it before it died, the sales rep looked at our old unit and determined it was in fact the right size ( i thought a bigger unit would be better) and found out that a magic pack only comes in a 3.5 ton max unit.

The guys came out and replaced the old one with a new one, took the time to address my concerns and corrected a few installations issues from the old install. could not be happier, right unit, right price and knowledgeable, friendly staff. Highly recommend this company.

- Ron, Pewaukee

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Everyone at Donovan and Jorgenson Inc. came to the job fully prepared and ready to go. Explained everything perfectly. Amazing job!

- Tom, Milwaukee

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Our commercial air conditioner / HVAC unit wasn't cooling correctly and was making loud noises. After a quick phone call they came over and fixed our unit the same day.

- Steve, Waukesha

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I purchased a furnace and air conditioner. Everyone from the guy who gave the quote and installers to the guy who came out to inspect after three months were very professional.

- David, Waukesha

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I've been a satisfied customer of Donovan Jorgenson for 20 years . There excellent techs have kept my Trane furnace humming. I had a new Amana AC unit installed a few years ago and a new Amana furnace today . The process from the initial visit by Joe Z. To take measurments and explain my options , was knowledgeable, and pleasant to work with. The installation was neat , precise , and professional. The sheet metal work is beautiful. Billie and Nate worked steady with no breaks , and explained the system and asked if I had any questions afterward . In 20 years of service I've never had a complaint . Great company with talented people .

- Richard, Milwaukee

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My service request was handled with courtesy and expedience!  Cost was reasonable. Repairman Jordan, was knowledgeable and efficient.

- Lauren, Milwaukee

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While not the cheapest out there I was very happy that I went with this company.

Sales person gets A+ very knowledgeable and walked me through everything with an excellent detailed explanation.

Installers A+ very polite professional and even my inspectors said the workmanship is top notch.

I love the fact that they are employee owned. 

These guys get my highest seal of approval and my standards are very high. I highly recommend this company if you want top notch knowledge, quality and professionalism. 

Great job guys! Keep up the good work because it's obvious that you take great pride in it.

- Michael, Madison

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I woke up this morning very cold and discovered the furnace was not working. I called around for a furnace repair company and decided on Donovan & Jorgenson.  Their reviews were good (on their web page) and my husband said "they have been around so they must be good".   And he was right, our furnace is fixed but needs another part.  The cost wasn't bad at all compared to other places.   They will be coming back to replace the diaphragm with no added service charge.      Our furnace was running by noon and my fingers are warming up.   The tech was very knowledgeable and quick. Good Job Donovan &Jorgenson.

- Lori, Waukesha

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I've had them provide general maintenance and do warranty work on a new furnace.  Fast and efficient.  Recently had my furnace go out and they sent someone out same day. They had installed the furnace 8 years before and I had no idea the warranty was for 10 years.   Happy to get the $0 balance bill.

- Gail, Franklin

Thank you so much for taking care of our dead Central Air. Awesome service, very fast turn around. Your service tech Jordan was great explained everything to me, and even called to see if was under warranty. He was very professional and he put up with my obnoxious dog too! We will use them in the future and highly recommend them to friends and family!

- Laura

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Extremely knowledgeable salesman and NATE-certified service technicians that have a strong work ethic and ability to get a new A/C and furnace unit installed very fast, all at an affordable price. I am really impressed by your high-quality install and professionalism while your price was close to $1,000 less than your competitors. THANK YOU for making a difference and allowing me to be comfortable in my home. Definitely recommend!!

- Nikolas

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Called them in because my furnace died the morning my 3rd kid was scheduled to be induced. By 2pm the next day I had a new furnace in and running, so I got to bring the new baby home to a heated home. Thanks very much guys. A+

- Carl

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I sincerely wish there were more than 5 stars. A month after moving into our new home our A/C died...and of course it was at the beginning of hot, humid July. In less than 48 hours Donovan & Jorgenson had a technician out to run a diagnostic; Paul came out to discuss all of our options; and the dynamic duo of Joe and Anthony arrived to install our brand new unit. Kelly worked magic to schedule this ASAP and Joe and Anthony worked more than 12 hours to get it done. Employee owned, ridiculously impressive work ethic and true professionals at every step of the way. THANK YOU for making our home comfortable and for making service a priority.

- Becky

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We had the pleasure of Jake and Brad installing our a/c unit today and we couldn't be more happier. They had our new a/c system up and running in 3 hrs. Very thorough and very professional and we are very happy with how smoothly everything went. Thanks to your employee Rachel Lang Huber for the great reference!

- Jennifer

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I wanted to send a big THANKS to Donovan & Jorgenson for getting our new furnace in we are all toasty warm. You beat any price I was given by $1000 and your guys are so professional and answered any question no matter how many times I stopped down to check things out. Thanks so much again you’re a great group!

- Tammy

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Max and Jake did fabulous installing our LG units!

- Matthew

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The tech came out on time and diagnosed problem promptly. Came back next business day to climb in attic, and corrected problem, noted to us that our unit was well past its life expectancy. We decided to replace it before it died, the sales rep looked at our old unit and determined it was in fact the right size ( i thought a bigger unit would be better) and found out that a magic pack only comes in a 3.5 ton max unit.

The guys came out and replaced the old one with a new one, took the time to address my concerns and corrected a few installations issues from the old install. Could not be happier- right unit, right price and knowledgeable, friendly staff. Highly recommend this company.

- Ron

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